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IDM offers a complete range of products for businesses and service providers, from traditional voice and transport services to converged IP network services. Depending on the needs of our customers, IDM can create from its product suites, precisely the right mix in order to deliver the highest quality result at the best value.

Our products address global scale, and industry-specific requirements, linking enterprises, processors and service providers with customers, employees and partners worldwide in a secure environment that is ideally suited for the most mission-critical business applications. We offer a full range of data, networking, voice and security products, enabling us to deliver point-to-point and managed services including IP-VPN, VoIP, community-of-interest transaction processing platforms, and more

Third Party Maintenance
Networking Services
Fibre Laying Service
UTP Cabling Service
Tower Erection Service
Third Party Maintenance
The term third-party application maintenance (acronym TMA) refers to outsourcing the maintenance of applications, i.e. entrust all or part of the maintenance of applications to a third-party computer service provide for consideration by defining the levels of availability, deadlines, and quality.
Application maintenance consists in ensure proper operating conditions of software, which includes, in particular, the correction of bugs, adaptation for a new environment or new cases of use or even the assurance of scaling of the application.
Development maintenance, in turn, which is not covered by TMA consists in adding new functionalities to an application.
Networking Services
Traditionally network management services was a space dominated by names like IBM, NCR, Compaq, and HP. Recently, however, there are several Indian companies that are gradually building their skills in this area and offering great value to companies wishing to outsource their network management services. Though this sector is still in it's nascent stages, domestic demand has triggered the entry of local system intergrators, hosting providers, and facilities management companies into this area.
Though there are apprehensions about security and loss of control in offshore outsourcing network services, well established names like Wipro, Microland, Infosys, Bangalore Labs, and others are creating a path for others to follow. By setting up world class Network Operations Centers which handle monitoring networks, analyzing traffic, identifying bottlenecks, alerting and protecting customers from impending problems, ensuring 99 percent uptime for client networks, and disaster recovery, Indian companies are gradually convincing international companies that remote management from offshore locations is a great option
Fibre Laying Services
Cable laying services install fiber optic cable or copper cable in buildings and office complexes, or over large distances. They are staffed by cable technicians who perform cable preparation, jointing, termination, testing, commissioning, maintenance, and troubleshooting tasks. Cable laying services differ in terms of capabilities. For example, power companies may offer cable laying services for low voltage (LV), medium voltage (MV), and/or high voltage (HV) lines. By contrast, telecommunications companies blow fiber optic cables into ducts and micro-ducts within buildings. Information technology (IT) services also install cables for data and voice communication networks. Some cable laying services can help select cables for an application. Specifications for coaxial cables and triaxial cables include impedance, attenuation, outer diameter, insulation, cable weight, and materials of construction. Specifications for fiber optic cables include cable type, wavelength, numerical aperture, maximum attenuation, and bending radius. Cable laying services use many different types of equipment. For example, cable laying services that specialize in underground service cable connections often use trenchers with rock wheels and backhoes. Trenchless equipment such horizontal directional drills (HDD) and vacuum excavators are also available. Cable drums are devices that are used to spool specific lengths of line from a supply roll or coil. Aluminum roller rails are also used for spooling. Ring spoolers have a length-counting mechanism that allows cable technicians to make direct measurements of cable lengths during pulling. Cable grips maintain uniform cable tension and prevent accidental damage installation.
UTP Cabling Services
UTP cables are found in many Ethernet networks and telephone systems. For indoor telephone applications, UTP is often grouped into sets of 25 pairs according to a standard 25-pair color code originally developed by AT&T. A typical subset of these colors (white/blue, blue/white, white/orange, orange/white) shows up in most UTP cables.
For urban outdoor telephone cables containing hundreds or thousands of pairs, the cable is divided into smaller but identical bundles. Each bundle consists of twisted pairs that have different twist rates. The bundles are in turn twisted together to make up the cable. Pairs having the same twist rate within the cable can still experience some degree of crosstalk. Wire pairs are selected carefully to minimize crosstalk within a large cable.
UTP cable is also the most common cable used in computer networking. Modern Ethernet, the most common data networking standard, utilizes UTP cables. Twisted pair cabling is often used in data networks for short and medium length connections because of its relatively lower costs compared to optical fiber and coaxial cable.
UTP is also finding increasing use in video applications, primarily in security cameras. Many middle to high-end cameras include a UTP output with setscrew terminals. This is made possible by the fact that UTP cable bandwidth has improved to match the baseband of television signals. While the video recorder most likely still has unbalanced BNC connectors for standard coaxial cable, a balun is used to convert from 100-ohm balanced UTP to 75-ohm unbalanced. A balun can also be used at the camera end for ones without a UTP output. Only one pair is necessary for each video signal.
Tower Erection
Communication tower erection services build communication towers, set up satellite dishes and install related communications equipment. They also provide design engineering, structural analysis and line testing services. Additional capabilities may include site surveys and evaluations; tower reinforcing and painting; radio frequency (RF) mapping, and antenna and line sweeps. Structural analysis involves the selection of tower styles and materials of construction. Site surveys identify potential tower locations and evaluate the impact of regulatory requirements. Tower reinforcement may involve the replacement of round tension rods with angled components that can increase a tower’s loading capabilities. Antenna and line sweeps verify the proper functioning of an antenna and its line feeds. RF mapping identifies places on or around the tower in which personnel may be exposed to excessive levels of RF radiation. Tower painting can prevent corrosion and improve a tower’s appearance.
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